The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Gift wrapping is available upon request. All packaging is recyclable and/or compostable, unless being repurposed. Please make sure to notate any message you’d like included with the card.
We do all that we can to care for Mother Earth as she cares for us. All packaging is recyclable and/or compostable, unless being repurposed. If you’re unable to recycle/compost/reuse any of the packaging, please let us know - we’re happy to send a shipping label so you can return the items to us at no cost to you.
All mailers, peanuts, pouches (ritual salt), and plastic sleeves are biodegradable. Crinkle paper is recycled and recyclable or compostable, along with the boxes and any printed materials.
We strive to only partner with vendors who use sustainable packaging, but we will repurpose anything unsustainable if received. If unsure how to dispose of any materials, please reach out - we’re happy to advise! In gratitude ☀️
We strive to use only organic, non-GMO, fair trade, sustainable products & we source locally as much as possible. All product information, including details regarding packaging, will always be noted clearly in the listing.
There are certain plants that will never be used in the creation of our products. The sustainability of the products we offer and the ingredients we use matters to us. We do not use any ingredients derived from plants that are considered endangered. We utilize plant medicines that have been used in healing for centuries, while respecting the plants themselves and honoring cultural traditions by working only with plants that have been a part of our ancestral traditions.
Our intention is always that the piece you receive be the piece that you need, and that it comes to you precisely when you need it, but we also understand that the only way to be sure of this is to hold the piece in your hands.
If your piece does not speak to you for any reason we will happily allow you to return or exchange it within 30 days of purchase. If an issue arises outside of this timeframe please still reach out so we can discuss how to move forward - your happiness truly is important to us.
We carry insurance on all shipped packages, and we take great care to ensure that all pieces are well protected during shipping. If a piece arrives damaged in any way, please let us know right away so we can make this right.
Unfortunately mining crystals is not regulated in most places, which makes ensuring stones are sourced ethically quite difficult at times.
We believe wholeheartedly that these stones have the power to foster great healing, and it is with love and reverence for Mother Earth, each other, and all things that we offer these products.
We work hard to do our due-diligence. We ask questions about the origin of the pieces, and do not purchase from mines/areas that are known for having unfair practices.
Sometimes we are at the mercy of the vendor regarding this information. See our FAQ, “Ethical Stone Information - Part II” for details regarding the steps we take before we’re comfortable listing these offerings.
Certain areas/mines have no regulations in place to protect the environment, ensure staff is age appropriate, receives fair pay, treatment & benefits & has adequate PPE. We will not purchase from these locations & we work hard to determine each piece’s origin.
When not possible, we must rely on our vendors. We’ve invested time, money & effort into building relationships & trust. We also always trust our gut - If we’re not comfortable, we will not purchase. We continue to educate ourselves & on the rare occasion we learn later that a piece was mined unethically, we will pull it.
Though ethically sourced often = higher cost, we believe strongly in these values. We strive to offer pieces accessible to all, with great love & deep gratitude.
There is a short and a less than short answer here.
Short answer - I’ve never been able to get behind the whole psychology of “charging $9.99 will look like a better deal than $10 & will increase your sales.” This feels almost dishonest for me, personally, & it’s not a practice I am comfortable with simply for the sake of it.
The less than short answer is that I have always loved whole numbers, particularly the number 0. “0” is often referred to as the void & is considered the space of nothingness. While this isn’t untrue, from nothingness comes the infinite possibility of everything. The void is the beginning of creation, the sacred pause. The end & the beginning.
The number “0” has always felt like magic in tangible form to me.